Privacy policy
Privacy Policy
At The Dwell Curiosities, we respect your privacy and are committed to protecting the personal information you share with us while discovering unique home goods.
Overview
This Privacy Policy describes how The Dwell Curiosities ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our store.
By using our website, you consent to the data collection and usage practices described in this policy.
1. Personal Information We Collect
When you browse or interact with our store, we collect certain information necessary to process your purchases and improve your shopping experience:
- Device Information: Web browser version, IP address, time zone, cookie information, search terms, and how you interact with the site.
- Order Information: Name, billing address, shipping address, payment confirmation details, email address, and phone number.
- Customer Support Information: Any correspondence or details you provide when contacting customer support regarding product inquiries or delivery.
2. How We Use Your Personal Information
We use your personal information to fulfill our services to you, which includes:
- Processing and fulfilling your orders, including payment processing and shipping home goods to your doorstep.
- Communicating with you regarding your orders, tracking updates, and customer support inquiries.
- Screening orders for potential risk or fraud.
- Providing you with targeted marketing communications and promotional offers (if you opted in).
3. Sharing Personal Information
We share your Personal Information with third-party service providers to help us operate our store and fulfill contracts with you. For example:
- We use e-commerce hosting platforms and payment processors to power our online store and handle transactions securely.
- We share details with logistics and shipping partners to deliver your purchased furniture and home goods.
- We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our legal rights.
4. Cookies & Tracking Technologies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience, remember your cart items, and understand site usage.
You can manage cookie settings through your browser. However, disabling cookies may affect certain functionality of our website.
5. Your Rights (GDPR & CCPA)
If you are a resident of certain regions (such as the European Economic Area or California), you have rights regarding your personal data under applicable data protection laws:
- The right to access, update, or erase the personal information we hold about you.
- The right to request data portability.
- The right to withdraw consent for direct marketing communications at any time.
If you would like to exercise any of these rights, please contact us at service@mushentrading.com.
6. Data Retention & Security
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
We implement standard technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our operational practices or for legal and regulatory reasons.